NOTE: The opinions in this article are the author’s and do not necessarily represent the views of Shortlister
For the nearly 20 years of working in the HR technology space, I have witnessed a healthy and continuous growth in innovation. Employers are automating more of their HR and benefits process faster and more affordably than ever before. And, employees are accessing these tools through their smartphones and other devices at record-setting levels. But, the age-old challenge of employee engagement persists and is even more vexing with more technology at our fingertips every day.